Privacy Policy
Privacy Policy
This Privacy Policy explains how othilay ("Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from berkanoz.com ("Site"). It also covers how we handle personal data when you communicate with us in any capacity (collectively, the "Services"). The terms “you” and “your” refer to any user of the Services, including customers, website visitors, or other individuals whose personal information is collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as outlined here. If you do not agree with any part of this Privacy Policy, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. The updated policy will be posted on our Site, and the "Last updated" date will be revised accordingly. Where required by law, we will provide notice of significant changes.
How We Collect and Use Your Personal Information
We collect personal information in the course of providing the Services. This may include data collected over the past 12 months from various sources as outlined below. The way we collect and use information depends on how you engage with us.
Beyond the specific uses described, we may use the data we collect to:
· Communicate with you.
· Deliver the Services.
· Comply with legal obligations.
· Enforce our terms of service.
· Protect our rights and the rights of others.
What Personal Information We Collect
The type of personal information we collect depends on your interaction with our Services. "Personal information" refers to data that identifies, relates to, or can be reasonably associated with you. Below are categories and specific types of personal data we may collect:
Information You Provide Directly:
· Contact Information: Name, address, phone number, email.
· Order Information: Billing and shipping addresses, payment details, and order history.
· Account Information: Username, password, security questions.
· Shopping Information: Items viewed, added to your cart, or wishlist.
· Customer Support: Communications with us.
Certain Services require you to provide this information. You may choose not to share this data, but that may affect your ability to use or access specific features.
Information Collected Automatically (Cookies & Usage Data):
We automatically collect data about how you interact with our Services, referred to as "Usage Data." This may include:
· Device and browser information.
· IP address and network details.
· Interaction history with our Services.
We collect this information using cookies, web beacons, and similar technologies. For more information on cookies, please refer to our Cookies section below.
Information from Third Parties:
We may also collect data from third parties, including vendors and service providers, to support the functioning of our Site and Services. For example:
· Payment Processors: Collect payment details (e.g., credit card information, billing address) for order processing.
· Service Providers: Support Site functionality (e.g., hosting, analytics, and customer support).
How We Use Your Personal Information
We use the information we collect to provide, support, and enhance our Services, including:
· Processing Orders: Managing transactions, orders, and shipping.
· Marketing and Advertising: Sending promotions, advertising content, and customizing your user experience.
· Security and Fraud Prevention: Detecting and preventing fraudulent or unauthorized activity.
· Communication: Providing customer service and support.
Cookies
We use cookies to enhance your browsing experience, track usage patterns, and improve the functionality of our website. Some cookies are essential for the operation of the site, while others help us analyze performance and optimize the site for better user experience.
How We Disclose Your Information
In certain circumstances, we may share your personal information with third parties as necessary:
· Service Providers: To help us operate the Site, process payments, or deliver services.
· Business Partners: Including advertising partners to promote our Services.
· Legal Compliance: If required by law or to enforce our terms and rights.
In the past 12 months, we have disclosed personal information (including contact details, order history, and usage data) for business purposes to these types of recipients.
We do not use or disclose sensitive personal information for profiling or deriving characteristics about you.
User-Generated Content
If you submit reviews or other content to public areas of the Services, this information may be publicly visible and accessed by anyone. We are not responsible for third parties' use or misuse of any information you choose to make public.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 13. If you believe your child has provided us with personal information, please contact us so we can delete it.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data under applicable laws, such as the California Consumer Privacy Act (CCPA). These may include:
· Right to Know: Request information on what personal data we have collected about you.
· Right to Delete: Request deletion of personal data we have collected from you.
· Right to Opt-Out: Request to opt out of certain data sales, if applicable.
· Right to Correct: Request to correct inaccurate information we maintain.
· Right to Access: Request copies of the information we hold about you.
You can exercise these rights by contacting us via the details below. We may need to verify your identity before processing your request. You also have the right to designate an authorized agent to act on your behalf, provided they submit proof of their authority.
We will not discriminate against you for exercising any privacy rights.
Security and Retention of Information
We take reasonable measures to secure your personal information, but no security system is impenetrable. We retain your data as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
International Users
If you access the Site from outside the United States, be aware that your personal information may be transferred to and processed in the U.S., which may have different data protection laws than your home country.